Not a scam! MOH urges the public to not ignore calls or messages from the number 03-2703 3000

KUALA LUMPUR – The Ministry of Health (MOH) has reminded the public to not disregard messages and calls from their new number, 03-2703 3000.

In a Facebook post, it assured Malaysians of the number’s legitimacy and that it wasn’t a scam.

This message isn’t fake. MOH is contacting COVID-19 cases through phone calls from the 03-2703 3000 number and also via SMS to remind them to fill up their Home Assessment Tool (HAT) in MySejahtera for monitoring by the Virtual Covid-19 Assessment Centre (CAC).”

National CPRC MOH

It added that the ministry has been devising new ways to distribute information and reach out to the public since the change in health ministers.

The Virtual CAC was unveiled on July 21 as a way for medical staff to monitor patients through video calls.

There are plans to introduce more CACs in states struggling with high caseloads.

Update on MySejahtera

Prior to this, MOH announced that patients undergoing home quarantine would need to update their condition using Home Assessment Tool (HAT) in their MySejahtera after receiving a notice from the CAC.

They will also have to update their health condition and close contacts through this form.

Remember to be aware of incoming calls and texts from the number 03-2703 3000 guys! #KitaJagaKita

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Cover image via Esther Lee & FB/ KEMENTERIAN KESIHATAN MALAYSIA

Author: J.W Chan
Proofreader: Sarah Yeoh