KUALA LUMPUR – A recent Facebook post went viral over claims of a shopping mall scamming them over parking regulations.
In his story, Bryan shared his bad experience at a KL shopping mall parking lot.
How it began
We all know how difficult it can be to find parking lots in malls.
Bryan was lucky to find a nice spot without having to go too high up the multi-storey parking lot. He did not notice anything amiss and hurried to his meeting.
After attending to his meeting, he got back to his car only to find it clamped.
He then noticed a small OKU sign on the pillar near the lot.
Annoyed at the turn of events, Bryan headed to the management office to talk over the situation.
Recounting the issue to the ‘kakak’ working there, she immediately told him to wait and called her colleague.
“You clamped his car, please come and deal with this,” Bryan quoted her conversation to the person over the line.
Unfortunately, after waiting for 5-10 minutes, the colleague did not show up.
Bryan was able to get in touch with the person that clamped his car. The man informed Bryan that he was just taking orders from his boss that was not working on that day.
Unsatisfied with his answer, Bryan said that he is willing to pay the RM 100 fine if he had done something wrong. However, the OKU sign was so small that it felt like it was a scam.
Having spoken to his boss, the man informed Bryan that the boss was willing to give him a RM50 discount.
Ok here’s the thing that gets me the most, if you are offering a discount, does that mean you agree that I am right la is it????
In a hurry to leave, Bryan unwillingly paid the RM 50 fine. Before leaving, he approached the ‘kakak’ again and asked if this is a normal occurrence.
“She didn’t dare to answer me and just smiled.
It’s not so much about the RM50 that I’ve paid, this just isn’t right,” he wrote.
Covering up their ‘mistake’
The next day, Bryan received a picture of workers spraying paint on the parking lot with the standard OKU parking sign.
Rules and practices for an OKU parking spot
Speaking to WeirdKaya, Bryan informed that the shopping mall did not follow standard practices.
His friend who is an architect sent him a Malaysia Guidelines that all parties should follow and obey.
As expected, this shopping mall did not adhere to the guidelines provided:
- The minimum size of a right corner car park is 3600 mm wide x 4800 mm long. If the parking facility is parallel to the road, the minimum size is 3600 mm wide x 6600 mm long to allow wheelchair users to get out of the driver’s side and move between parking lots to head to the adjacent pedestrian walkway.
- Parking symbol for users wheelchairs shall be provided and visible when entering the parking area.
- Parking symbols for wheelchair users shall also be provided on the surface of the parking space.
- The international symbol of access for wheelchair/disabled users is white with a blue background.
Bryan have definitely gain a lot of insights and knowledge on this matter, hope everyone is aware of their surrounding too.
Cover image via Bryan Chin
Editor: Grace Choong