A man in Singapore accused a restaurant of refusing to provide an itemised receipt at his request after dining there for supper.
This comes after the restaurant gave him with a receipt for a total of S$180 (approx. RM572) but never provided a breakdown of prices.
Wanted to know prices
Speaking to Shin Min Daily News, Martin Ng said he and nine others went to Heng Long Teochew Porridge at Tanjong Katong for supper on Oct 28.
There, they ordered a total of nine dishes and 12 bowls of porridge. The dishes included two steamed fish, minced meat, braised pork, fish cakes, and sweet and sour pork.
Ng added that the group were only aware that one of the fish cost S$20 (approx. RM63) and the other was S$23 (approx. RM73).
When he went to make payment, Ng was told by staff that the meal was more than S$180, but he would only be charged a flat rate of S$180.
Puzzled by the statement, Ng asked for a receipt with a cost breakdown of the items as he wanted to know how the dishes were calculated.
Initially, the staff declined and said they couldn’t provide a detailed receipt. When Ng requested for one again, they simply printed out a receipt showing the lump sum of S$180.
This angered Ng, who wanted to call the police on the spot but was eventually dissuaded by his friends. He later took to Instagram to voice his displeasure over the incident.
Restaurant’s explanation
When contacted by Shin Min, the restaurant’s manager Gao (transliteration) said all of its prices were clearly marked.
He also explained that staff couldn’t provide an itemised receipt as the receipt system, which has been in use for 10 years, was outdated.
“Our staff can explain each item and state the price if customers were to ask. We’re looking to gradually upgrade our receipt system so a breakdown of each item can be shown,” he said.
READ ALSO:
