Society

A LRT escalator in KL has been under repair for 5 years and… it’s still not fixed yet

'5 years, 3 governments, 0 spare part received.'
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Five years ago, Twitter user Muz, enquired RapidKL regarding an out of order escalator at the Sri Rampai LRT train station.

Escalator at sri rampai lrt station(2)
Escalator at the Sri Rampai LRT train station five years ago. Photo: Twitter/@MuzamilIdris

He tweeted asking if they are ever going to repair it where RapidKL apologised for the inconvenience caused and assured that they are waiting for spare parts to repair the escalator.

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However, it has been five years and (no surprise), the escalator has not been fixed.

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Escalator at sri rampai lrt station(1)
Five years later. Photo:Twitter/@MuzamilIdris

‘5 years, 3 governments, 0 spare part received’

“I’ve waited for 5 years and the government has changed 3 times, [but] the spare part for escalator has not arrived since 2016?” Muz questioned.

Along with his latest tweet, Muz attached his old post from 2016 requesting RapidKL to fix the escalator.

5 years of waiting… and counting

Muz’s post received a reply from the official @RapidKL account thanking him for highlighting the issue.

The account further stated that the necessary information will be shared with the staff for review.

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However after a day, the customer service page @AskRapidKL updated Muz, claiming that the escalator is not under the maintenance of RapidKL.

@AskRapidKL urged Muz to submit a complaint with DBKL for further action.

‘5 years just for a spare part?’

The post has since garnered over 3.5k retweets and 3k reactions at the time of writing, with many saying that it took too long for relevant authorities to fix the escalator.

One wrote that she used to take LRT at the Sri Rampai station and only witnessed the escalator operated once.

A lrt escalator in kl has been fixing for 5 years and... It's still not fixed yet(5)

One questioned why it took so long for them to deliver the spare part.

A lrt escalator in kl has been fixing for 5 years and... It's still not fixed yet

One suggested Muz to invite our beloved ministers to fix it.

A lrt escalator in kl has been fixing for 5 years and... It's still not fixed yet(4)

Another netizen joked if it is a staircase that looks like an escalator.

A lrt escalator in kl has been fixing for 5 years and... It's still not fixed yet(3)

One also reported that another escalator at LRT Ara Damansara that is out of service.

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A lrt escalator in kl has been fixing for 5 years and... It's still not fixed yet_comment(2)

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Cover Images via Twitter/@MuzamilIdris

Editor: Grace Choong