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Press Release

Watsons Malaysia Unveils Its New Premium Store at The Exchange TRX

Offering a more spacious layout and colourful designs to provide a better shopping experience and fun.

Watsons Malaysia, the country’s leading health and beauty retailer, is thrilled to open its new premium store at The Exchange TRX.

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Watsons director at the exchange trx launch
From the middle: Caryn Loh, Managing Director Watsons Malaysia and Regional Exclusives Director Watsons International with fellow business partners at Watsons Malaysia’s 1st Premium Store launch at Exchange TRX Mall

Boasting over 700 locations nationwide, this store brings an expanded layout with a unique design concept that blends offline and online (O+O) services, along with various experience-led zones.

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Caryn Loh, Managing Director of Watsons Malaysia and Regional Exclusives Director of Watsons International, remarked, “We’re incredibly excited to present a lifestyle health and beauty shopping experience that resonates with the Exchange TRX mall’s ethos.

Watsons malaysia managing director caryn loh officiates the exchange trx premium store launch
Caryn Loh, Managing Director Watsons Malaysia

This store is tailored for our young, trendy customers, offering a distinctive lifestyle shopping journey while addressing the evolving needs of our clientele. Our commitment to trends is evident as we continuously introduce new, global brands and products.”

The store’s design features a spacious layout and vibrant colours, elevating the shopping experience. It showcases an array of new products, catering to health and beauty enthusiasts. This not only makes shopping enjoyable but also interactive.

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Watsons premium store layout
Customer Experience at Watsons Malaysia Premium Store at the Exchange TRX

Customer will have the unique opportunity to experience their favourite merchandise at their leisure via the wide range of samples and testers in designated areas around the store.

Numerous experience-led zones including a trending W table for product testing, an elevated cosmetic area, a trending health care zone, the salon at home products, a premium bath range, exclusive K-Beauty, and first-ever K-pop merchandise and many other offerings are available in this new store.

On top of that, this new store is also equipped with beauty experts and health advisors to provide attentive services of beauty and health advice to each customer.

“Our promise to our customers is to make them Look Good, Do Good, and Feel Great,” Caryn added.

With ever-changing consumer demands, Watsons is committed to staying ahead, ensuring a seamless, convenient, and value-added shopping experience.”

Watsons directors and celebrities at the exchange trx launch
From the middle: Caryn Loh, Managing Director Watsons Malaysia and Regional Exclusives Director Watsons International, with Watsons Management team, fellow business partners and Watsons Celebrity Friends at Watsons Malaysia’s 1st Premium Store launch at Exchange TRX Mall

The grand opening was attended by Mr Trevor Hill – General Manager of The Exchange TRX Mall Lendlease; the Watsons management team & business partners; Watsons Malaysia Ambassador, Phei Yong; and Watsons’ Celebrity Friends.

The exchange trx watsons launch with celebrities
From the middle: Caryn Loh, Managing Director Watsons Malaysia and Regional Exclusives Director Watsons International, with Watsons Celebrity Friends at Watsons TRX Store

To celebrate the opening, from 4 – 10 January, members enjoy an extra 5% off with a minimum spend, daily gifts with purchase, a members’ lucky draw, free makeup and health checks, and more. Terms and conditions apply.

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Discover more at the Watsons store at The Exchange TRX, C.04.0 Level Concourse, or visit Watsons.com.my. Follow Watsons Malaysia on Facebook and Instagram for daily updates.

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