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TNG E-wallet Or Grab Pay? TNG Admin Asked M’sians Which One They Prefer And The Answer Is…

Opps.

There are numerous e-wallet companies in Malaysia like TNG E-wallet and Grab pay, with many Malaysians having accounts with most of them, but there must be one that we primarily use for daily transactions.

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The Touch ‘n Go company social media admin conducts a little survey about its Chinese audience preference for e-wallet on XiaoHongShu.

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Little did the admin know, the responses in the comments section are primarily preferences for its competitor, Grab pay, rather than its own brand.

“This week, admin’s boss is on holiday, now I can post whatever I want now. I’m curious, which e-wallet brand is your favourite?”

Tng e-wallet or grab pay? Tng admin asked m'sians which one they prefer and the answer is...
Screenshot from Xiaohongshu/ TouchngoeWallet Official

Netizens: “TNG, sorry but….”

“Grab pay for sure. I can collect points.”

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Tng e-wallet or grab pay? Tng admin asked m'sians which one they prefer and the answer is...
Screenshot from Xiaohongshu/ TouchngoeWallet Official

“Grab pay the best! What’s the use of TNG?”

Tng e-wallet or grab pay? Tng admin asked m'sians which one they prefer and the answer is...
Screenshot from Xiaohongshu/ TouchngoeWallet Official

One user stated that she used to use TNG e-wallet but no longer does after being hacked once.

Tng e-wallet or grab pay? Tng admin asked m'sians which one they prefer and the answer is...
Screenshot from Xiaohongshu/ TouchngoeWallet Official

Many netizens criticise TNG for providing poor customer service.

Tng e-wallet or grab pay? Tng admin asked m'sians which one they prefer and the answer is...
Screenshot from Xiaohongshu/ TouchngoeWallet Official

“To be honest, I’m Grab’s loyal customer, their point system is so attractive. I only use the GO+ function on TNG.”

Tng e-wallet or grab pay? Tng admin asked m'sians which one they prefer and the answer is...
Screenshot from Xiaohongshu/ TouchngoeWallet Official

Some TNG users hope that the company will expand their e-wallet usage to more areas, making transactions more convenient no matter where they go.

Tng e-wallet or grab pay? Tng admin asked m'sians which one they prefer and the answer is...
Screenshot from Xiaohongshu/ TouchngoeWallet Official

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What about you? Which e-wallet brand is your favourite? Tell us in the comment section!

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