During the Christmas celebrations in Malaysia, a Singaporean family experienced a traumatic event at Pavilion KL. Julius Lee, while taking photographs with his wife Aileen Tan and their child, was struck when a Christmas tree decoration unexpectedly fell on his head​​.
Aileen recounted the shock and speed of the incident, noting their fortune that their child, who was with her instead of in a stroller, was unharmed.
Julius suffered a swollen head and received medical attention from the mall’s management swiftly. Following the accident, the mall’s staff promptly removed the Christmas tree decor from the area, and thankfully, Julius did not sustain serious injuries​.
Pavilion KL apologizes publicly
Today, at 12pm, an unfortunate incident took place in a well known mall in KL. A branch from a festively decorated Christmas tree unexpectedly detached and fell, making contact with a shopper who was passing by. The incident caused immediate concern among the bystanders.
Pavilion KL issued an official statement on their Facebook page, expressing regret over the unexpected incident. They conveyed their apologies and outlined the steps taken to prevent any future occurrences.
Our medical and safety team promptly responded, accompanying the shopper to the nearest clinic for immediate medical attention. The shopper had a minor graze and appreciated the prompt action from the management.
Moreover, they added that they were in communication with him and his family to ensure his well-being.
They also reported that the area around the Christmas tree has been cordoned off to ensure the safety of all shoppers.
Additionally, a comprehensive inspection is being conducted on all decorations to guarantee their safety and integrity.
Many understood the situation
Rest assured Pavilion KL will continue to take all precautionary measures to ensure shoppers enjoy the year-end festivity with peace of mind as safety and security remain our utmost priority.
Netizens have shown understanding towards the management following the incident. They acknowledge that accidents can be unpredictable and view this as a learning opportunity for all involved.
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