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‘1st Time Ke?!’ — M’sian Online Seller Snaps At Man Who Ranted Over Order Being Sent 1 Day Later Than Expected

Savage.
If you’re an online seller, you’d probably had your fair share of coming across abrasive and rude customers who would complain about everything, including factors beyond your control.

An online seller could hardly hold back his temper and lashed out at a customer who grumbled about his order being shipped out a day later than what was stated.

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Customer complains about ‘late’ order

In a photo shared by Media Terkini on Facebook, it showed a review left by a customer after receiving his order.

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While he was satisfied to see the item being delivered undamaged, he left a 1-star review as he was displeased to see his order being shipped out on Nov 11 instead of Nov 10.

Customer complains about order
Photo via FB/Media Terkini

The item arrived in a good condition, just that the timing wasn’t accurate. The delivery date was stated as Nov 10, but it was only done on Nov 11.

“Thank goodness (the item) wasn’t broken or damaged. Hope to see improvement on the delivery time,” read the review.

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M’sian online seller snaps at man over review

It didn’t take long for the negative review to catch the online seller’s attention, who had a pretty savage response for it.

Is this your first time buying things online? How punctual do you expect it to be? You placed the order on Nov 9 at 9am and it was shipped out at 12pm. How much faster do you want it to be?

Seller's response to customer
Photo via FB/Media Terkini

“Do you think the seller ships the item personally? And do you think the seller works for the courier company?” wrote the online seller.

In the comment section, most netizens were firmly on the online seller’s side and praised him for clapping back at the unreasonable customer.

'1st time ke?! ' — m'sian online seller snaps at man who ranted over order being sent 1 day later than expected comment 1
Photo via FB/Media Terkini
'1st time ke?! ' — m'sian online seller snaps at man who ranted over order being sent 1 day later than expected comment 2
Photo via FB/Media Terkini

On the other hand, some felt that the online seller could have replied with a kinder tone, with one saying that “no matter what, the customer is always right”.

'1st time ke?! ' — m'sian online seller snaps at man who ranted over order being sent 1 day later than expected comment 3
Photo via FB/Media Terkini

Do you agree with the online seller’s response towards the review? Share with us in the comments!

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