We all would definitely want to be able to hail a ride and have a safe and smooth journey without having untoward remarks being thrown our way by the driver.
A netizen recently took to Twitter to share how a Grab rider body shamed her and wanted to cancel the trip due to her body size.
M’sian claims Grab driver wanted to cancel trip as she was overweight
In a tweet shared by Izzat yesterday (July 6), she wrote that a Grab driver told her to cancel the trip, saying that she was “big and overweight”.
To further add insult to injury, the driver even told Izzat that he couldn’t drive fast as his car would be damaged by her body weight!
Hello @GrabMY, your driver ask me to cancel the trip because he say I’m big & overweight. And he keep talking about he cannot go fast because his car can (break) because I’m overweight? What kind of service is this?” wrote Izzat.
Needless to say, netizens were outraged by the Grab driver’s actions and expressed their disbelief over the matter.
‘Eh this is so bad! This is awful. Hope Grab takes action.’
‘Don’t do e-hailing if you’re afraid of damaging your car. Keep it at home. Was his car so run down that he’s scared that it would be damaged?’
Grab driver drove slower than usual
Speaking to WeirdKaya, Izzat said that the Grab driver eventually accepted the ride but purposely drove slowly and didn’t switch on the air-conditioner.
“The trip could have been completed within 13 minutes or so. Instead, he took a total of 23 minutes to finish the trip,” said Izzat.
Izzat also said that this isn’t the first time something similar had happened, where one driver lodged a fake report after dropping her off somewhere else, while another just straight up cancelled the ride.
When asked whether Grab had been informed of the matter, Izzat said an official report had been lodged and the company responded via email and a phone call, assuring that they would look into the matter.
Body shaming isn’t cool and we hope other Grab drivers will not do the same to customers who have bigger frames!