Commuters relying on the MRT are growing increasingly frustrated as frequent delays and technical issues continue to disrupt their daily journeys, especially during peak hours.
Recently, a woman took to Threads to vent her frustration, claiming that problems occur “every single morning” on her commute.
‘Train moves like a sloth’
In her post, she described how trains either stop at stations for over a minute or move “like a sloth”, causing significant delays.
She also pointed out that during peak hours, train frequencies stretch up to five minutes instead of the expected shorter intervals.
By the time the next train arrives, platforms are already packed with commuters.
Only two or three people can squeeze into the train,” she wrote, highlighting how overcrowding makes it difficult for many to even board.
Leaving earlier doesn’t help
Despite leaving her house 15 to 20 minutes earlier than usual, the commuter said she still ends up late for work due to the repeated disruptions.
The situation did not improve in the evening either. She shared that she departed for home at around 5.35pm, but her train later became stuck near Taman Midah station, with long waiting times between trains worsening the already crowded conditions.
Screens at the station reportedly showed intervals of up to seven minutes between trains, adding to commuter fatigue after a long workday.
Public transport push questioned
The complaint comes amid calls for Malaysians to rely more on public transportation following rising global oil prices.
However, the woman questioned how commuters are expected to make the switch when service reliability remains inconsistent.
Encouraging people to use public transportation but what’s the point if the service provided is like this?” she wrote.
Public transport disruptions are not new, but many commuters have noted an apparent increase in breakdowns involving both MRT and LRT services in recent weeks.
The situation has also raised broader concerns, especially after past incidents involving passenger safety, further fuelling dissatisfaction among daily riders.
