Repeatedly, people have been talking about the high prices of food, but lately, it’s not about the food itself – it’s about the unexpectedly steep price tag on something as basic as a glass of plain iced water.
To the shock of many, a restaurant in Langkawi charged RM5 for just a plain cup of iced water.
While it might be understandable for a premium bottled water, the water in question was a simple cup of filtered water served in a plastic cup.
This incident came to light when a user, @MALAYSIAVIRALLL, shared it, prompting various questions from netizens.
Some netizens were sarcastically slamming the alleged restaurant for the overpriced water.
“The plain water might be filtered from the sea. Hmmm.”
“Maybe they scoop that water from heaven or the seventh sky.”
An X user was shocked by the high price of plain water, mentioning that even in hipster cafes, they typically charge only RM1.
Meanwhile, another netizen found it suspicious and questioned why the owner blurred the receipt, wondering why there was a need to hide information if the situation was authentic.
Another X user pointed out that the owner of the receipt might be willing to slander just to gain viral attention.
The OP posted an unblurred version of the receipt
Responding to these queries, the owner of the receipt commented under the post with the unblurred version, stating, “I am the owner of the receipt. Who said I slandered about this whole thing, you will be crawling to find me in the afterlife. Please take note that the RM1 you see is the kuih’s price. I closed it because I wanted to highlight the price of plain water. Byeeeee.”
The alleged restaurant responds
The restaurant, “Shell Out Restaurant Cenang,” responded to the ongoing issue in a Facebook group, clarifying that the RM5 charge was a mistake made by their staff.
In their post, they expressed their apologies to the customer, acknowledging the staff’s mistake in entering the bill due to carelessness.
They explained, “Our staff mistakenly entered code no. (1111) Nescafe and forgot to change the price, Origin – Code no. (CA07) plain water,” adding that the charge for plain water has consistently been RM1 since the inception of their business.
As a measure of transparency, the restaurant posted receipts showing a comparison of water prices in other customer transactions.
The restaurant also requested the involved customer, asking them to contact them and claim back the extra charges.
In addition, they apologized for any inconvenience caused, promised to learn from the error, and emphasized their commitment to fair and transparent pricing moving forward.
READ ALSO:
