A Malaysian car sales advisor recently found herself in a moral dilemma after dealing with a family who came to purchase a car.
While it seemed like a normal transaction at first, something about the situation didn’t sit right with her.
Suggested a more affordable option, but buyer wanted higher spec
In a post shared online, the sales advisor said three family members, a mother and her two daughters visited the showroom.
She attended to them as usual and learned that the younger sister, who was planning to buy the car, earns around RM1,500 a month.
Given her income, the advisor recommended the Proton Saga Standard with a 10% downpayment as a safer option.
However, the younger sister insisted on getting at least the Saga Premium instead, saying the standard variant “wasn’t nice”.
Mum immediately suggested older sister as guarantor
Since the higher-spec model required a guarantor, the advisor explained the process.
That was when the mother quickly suggested that the older sister could step in as the guarantor.
Although technically possible, the advisor noticed something concerning, the older sister looked visibly shocked and uncomfortable when the suggestion was made.
Private discussion ended with teary decision
The family then took some time to discuss among themselves, sitting in a corner for about 30 minutes.
When they returned, they decided to proceed with the Saga Premium.
But the advisor noticed the older sister had red, teary eyes as she walked away.
“I feel like she wasn’t willing”
The advisor admitted she wasn’t sure what was discussed, but strongly felt that the older sister might not have willingly agreed to be the guarantor.
Now stuck in a dilemma, she questioned whether it was right to proceed with submitting the loan.
If a guarantor is needed, doesn’t that mean the person can’t really afford it?” she wrote.
Netizens urge her to prioritise ethics over sales
Many netizens praised the advisor for being thoughtful and urged her not to rush the loan submission.
Some suggested contacting the older sister directly to confirm if she truly consented to being a guarantor without pressure.
Others shared similar experiences, warning that becoming a guarantor for family members can backfire badly especially when repayments are missed.
“Don’t normalise forcing family to be guarantors”
The advisor also shared her personal stance, saying she doesn’t understand why some families guilt-trip siblings into becoming guarantors.
According to her, many of her customers ended up blacklisted due to relatives failing to pay their loans.
“If you need a guarantor, it means you’re not financially ready. Find another solution instead of burdening others.”
Not driven by sales, but by conscience
In a reply, the advisor revealed she is actually a student working part-time and isn’t chasing sales commissions.
As someone studying accounting, she said she naturally cares about people’s financial situations and prefers advising younger buyers responsibly.
She ended her post on a light note, jokingly asking netizens to pray for her to land a job at a Big 4 firm in the future.
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