Not every skin concern needs the same solution.
Some days, your skin might feel dry and dehydrated. Other times, it may look dull, feel irritated or simply need a little extra help getting its bounce back.
But with so many skincare products and ingredients out there, figuring out what your skin actually needs can sometimes be the hardest part.
This September, Watsons is making the process a little easier with its Watsons Skin Comfort Lab, where different skin concerns are matched to five Skin Comfort Crews.
Whether your skin needs repairing, stronger barrier support, soothing care, more bounce or daily defence, there is a crew designed around each concern.
So, which Skin Comfort crew are you?
Find the crew that matches your skin
Instead of picking products at random, the five Skin Comfort crews make it easier to identify what your skin may need and the ingredients to look out for.
Here are the five crews you can meet.
RENEW, The Repair Crew
If your skin has been feeling damaged, stressed or weakened, Renew is all about helping it recover.
Known as The Repair Crew, Renew focuses on supporting compromised skin with hero ingredients including panthenol, PDRN and peptides.
Its motto sums it up nicely: Repair. Renew. Recover.
Featured products under the crew include:
• La Roche Posay Cicaplast Baume B5+ Soothing Multi Purpose Balm
• KOMFYMED Recombinant Collagen Restoration Single Use Essence
So if your skin has been going through a rough patch lately, Renew could be your match.
SHIELD, The Barrier Crew
Constant dryness, dehydration or a weakened skin barrier?
Meet Shield, The Barrier Crew.
With ceramides, squalane and hyaluronic acid among its hero ingredients, Shield focuses on strengthening the skin barrier while helping it hold on to hydration.
Its goal is simple: Build your strongest skin barrier.
Featured products include:
• Curél Intensive Moisture Care Moisturizer Cream
• Dr. Reju All Advanced LC Ceramide Barrier Cream
If your skin seems to lose moisture easily or constantly feels dry, Shield may be the crew to look out for.
CALM, The Comfort Crew
Sometimes, sensitive skin just wants a little peace.
For skin that feels irritated, reactive, stressed or uncomfortable, there is Calm, The Comfort Crew.
With Centella Asiatica, also known as cica, and thermal spring water among its hero ingredients, Calm focuses on soothing irritation and restoring comfort.
Its motto? Less irritation, more comfort.
Featured products include:
• Avène Tolérance Control Soothing Skin Recovery Cream
• JC Program Revitalizing Repair Cream
For those whose skin seems to react easily, Calm could be the crew that fits your needs.
BOUNCE, The Glow Crew
If your skin has been looking tired, dull or less plump than usual, say hello to Bounce, The Glow Crew.
This crew focuses on skin that is lacking firmness, elasticity and radiance.
Its hero ingredients include collagen, peptides and hyaluronic acid, with the aim of supporting firmer and plumper looking skin.
The crew’s motto is fittingly simple: Bring back your bounce.
Featured products include:
• Dr. Dermis Agedefy Double Power Retinol Concentrate
• Eucerin Hyaluron Filler Epigenetic Serum
So if a fresh and bouncy looking glow is what you are after, Bounce might just be your crew.
GUARD, The Defence Crew
Then there is Guard, The Defence Crew, designed for concerns such as pigmentation, dullness and everyday skin stressors.
With Vitamin C, niacinamide and glutathione among its hero ingredients, Guard focuses on protecting your glow while targeting dullness and uneven looking skin tone.
Its motto says it best: Protect your glow every day.
Featured products include:
• CeraVe Skin Renewing Vitamin C Serum
• Cetaphil Bright Healthy Radiance Perfecting Serum
Think of Guard as your everyday glow defender.
Found your crew? There are rewards waiting too
Once you have figured out which crew fits your skin needs, Watsons Club members can also enjoy rewards when shopping participating brands.
Spend a minimum of RM130 on participating brands in store or online to enjoy RM13 instant off.
Meanwhile, those who spend at least RM188 on participating brands in store or online can receive a FREE Cloud Tote Bag.
Colour selection for the tote bag will be given at random and is available while stocks last.
For West Malaysia, the promotion runs from now to 23 September 2026, while the promotion in East Malaysia runs from now to 30 September 2026.
The offers are exclusive to Watsons Club members and are available while stocks last, with terms and conditions applying.
Discover Your Skin Type at the Watsons Skin Comfort Lab Expo
Want to discover the Skin Comfort Lab crews beyond the screen?
Watsons will also be bringing the experience to the Watsons Skin Comfort Lab Expo from 17 to 20 September 2026 at Mid Valley Exhibition Centre, where visitors can explore participating derma care brands, products, experiences and rewards.
So, which Skin Comfort Lab crew are you?
Find your match at Watsons in store or online here, or meet all five crews at the Expo.
