BANGI – Road users were left fuming after getting stuck in long traffic jams due to the replacement of the SmartTAG with radio frequency identification (RFID) on the PLUS highway on Saturday (Jan 15).
Frustrated Malaysians also took to social media to share videos and photos showing cars stuck in a queue that stretched for several kilometres despite multiple assurances from the authorities that RFID would ease traffic congestion.
One netizen believed to be a resident of an area affected by the traffic congestion expressed his thoughts over the new system in a Facebook post.
“I bought the RFID three times as my previous tags were too delicate and it would sometimes get me stuck at the toll even after I’ve changed my position a few times.
I feel the SmartTAG is more economical as my machine is still functioning even after ten years,” he wrote.
He also questioned the sudden need for a change in the toll collection system and whether anyone would benefit from it.
“It’s okay if a better system was used to replace the SmartTAG, but not RFID.”
Kosmo! also reported a similar sight at the Sungai Besi toll heading towards Kuala Lumpur, where drivers were forced to wait in a gruelling 10km traffic jam.
What do you think of the new RFID technology? Let us know in the comments!
Cover image via FB/ inforoadblock & FB/ Mohd Azrie Mat Nor
Editor: Sarah Yeoh