Being a frontline worker isn’t easy.
Every day, they face situations where patience and professionalism are tested, often under difficult circumstances.
A recent incident in Johor Bahru has brought this into sharp focus after a PUSPAKOM officer was slapped by a lorry driver during what seemed like a routine interaction.
Captured on CCTV, the video begins with the officer calmly approaching the lorry driver, seemingly trying to assist him with an issue.
But things took an unexpected turn.
The driver, clearly agitated, suddenly slapped the officer and shouted profanities.
If that wasn’t enough, the driver’s frustration escalated—he was later seen tearing a piece of paper in anger, leaving everyone watching the footage stunned.
Fortunately, other officers quickly intervened, stepping in to de-escalate the tense situation.
Public outcry and demand for justice
As the video circulated online, it struck a nerve with viewers. Many called for the authorities to step in, stressing that attacking an officer on duty is no small matter.
Some also highlighted that if the driver had a grievance, there are proper ways to raise complaints without resorting to violence.
At the heart of the discussion was the question: What pushed the driver to such an extreme reaction?
While the motive remains unclear, the incident has opened up conversations about respecting those who work on the frontlines.
Officer’s calmness wins praise
Amid the chaos, one thing stood out—the PUSPAKOM officer’s remarkable composure.
Despite being slapped, he didn’t retaliate.
Instead, he stayed professional, earning admiration from many online.
One user on platform X summed it up perfectly: “Such patience, my goodness.”

