Over the past few weeks, multiple viral news stories have claimed that Kajang Prison is offering real spa and salon services run by inmates — massages, facials, haircuts, the whole package.
It sounded wild enough to be fake, but Malaysians were already talking. So we did what any curious team would do: we went inside the prison to try it ourselves.
And after today’s visit, we can safely say: it’s real, it’s professional, and it’s way better than what we imagined.
A quick note: since no photos or video footage were allowed inside, this article reflects only what we experienced ourselves and what the officers permitted us to see.
Booking an appointment was surprisingly easy
The booking process was smoother than some commercial spas we’ve tried.
- We contacted the number provided
- They immediately sent us a WhatsApp contact
- We received the full service list
- Chose our slot
- Appointment confirmed within minutes
Their WhatsApp replies were fast and clear. Payment is done after the session, and they accept cash or card. Overall, not even a hint of confusion.
Walking in: Not at all as scary as expected
Most Malaysians picture prison as intimidating — strict guards, metal gates, tension in the air. But stepping inside, the vibe was the complete opposite:
- Calm environment
- Friendly staff
- Clear instructions
- Super safe atmosphere
To enter, we:
- Registered at the main counter
- Submitted our IC or driving licence
- Received a visitor pass
- Were guided to the spa area
Spa Z is located beside the Kajang Women’s Prison, and you can walk or drive there from the entrance.
Nothing about the experience felt dangerous. If anything, it was more organised than many public service centres.
We spoke to the staff-in-charge and were told that the current location is temporary. The main spa building is being renovated, which explains why the temporary space feels a bit compact.
Despite this, everything ran smoothly, from check-in to treatment.
We tried the RM30 leg massage & it was genuinely good
We booked the RM30 full-leg massage, expecting something simple.
But honestly, it felt like something you’d get at a normal spa:
- Dim lighting
- Aromatherapy scent
- Spa-style bed setup
Cleanliness could be improved, but it was still acceptable. By the way, we only waited 7 to 8 minutes before being led into the treatment room.
The inmate masseurs were polite, skilled & professional
Everyone is curious about this part, so here’s the real experience.
The inmate therapist who attended to us was soft-spoken, calm and respectful. They politely checked whether the pressure was comfortable and adjusted it whenever needed.
They didn’t talk unnecessarily, but they clearly explained what they were about to do next as the session moved along.
Their skill level was surprisingly impressive. We’ve had leg massages before — and this genuinely felt on par with what you’d get at a commercial spa.
We were also told that the inmates were trained and supervised before being assigned to provide these services, which explains why the treatment felt professional. That level of preparation definitely showed.
Was RM30 worth it?
Absolutely.
For the quality we received, RM30 is a bargain. You won’t get this price (or this level of care) in most places except maybe roadside massage booths and even those can’t guarantee consistent technique.
Would we recommend it?
Yes, especially to those who are hesitant because the service is provided by inmates.
Here’s what we can confirm:
- Everything is supervised
- The environment is safe
- The process is controlled
- The inmates are trained
- The atmosphere isn’t scary at all
The hesitation mostly comes from the word “prison,” but the truth is far less dramatic.
Our final thoughts
Kajang Prison’s spa may sound unconventional, but the experience proved that the services are run with structure, training and real care.
It’s affordable, safe and surprisingly well-handled, offering a glimpse into how vocational programmes can equip inmates with valuable skills.
It’s definitely not what most people expect but that’s exactly what makes it worth trying.
Watch the full video here:
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