A cookies supplier based in Kulai, Johor, was left high and dry after a Singaporean woman allegedly made an order worth thousands of Ringgit, only to vanish completely after fulfilling half of the payment.
On top of that, the woman even blocked the supplier from contacting her further and resold the cookies to third-parties.
SG woman orders cookies worth RM6.4K from M’sia
Speaking to Shin Min Daily News, the supplier surnamed Zheng (transliteration), said the woman named Chen had placed an order on Dec 26, 2024, worth S$1,823.10 (approx. RM6,118), which included fried arrowhead chips, cashew cookies, pineapple tarts, and more.
After the cookies were delivered to an industrial area in Mandai Gardens, Chen made another order worth S$104.60 (approx. RM351) three days later.
For both these orders, Chen only paid around S$1000 (approx. RM3,355), meaning the remaining S$927.70 (approx. RM3,112) was left unpaid.
Goes MIA & blocks supplier
When Zheng told Chen to pay the remaining balance, she received a message from the latter on Jan 15, 2025, saying that she will personally come to Kulai to pay and bring some food along with her too.
Thinking that Chen would fulfil her promise, Zheng waited for her arrival but it was in vain. She sent Chen another text message on Jan 28 but got no reply.
I tried contacting her using another number, but she didn’t answer, probably because she saw it was a Malaysian number. It wasn’t until Feb 7 when I realised she had blocked my number.
“Though I tried calling and texting multiple times, along with warning Chen that I would go to the police, I still couldn’t recover the money. Thus, I filed a police report in Singapore on Apr 1.
“I’m not the business owner, I’m just the person in charge (of supplying the cookies). Now I have to bear RM3,000 in unpaid debt. I just want to get in touch with her and ask her to pay,” she said.
Singaporean police later confirmed that they have received a report regarding the matter.
Resold cookies to third-parties
Zheng also claimed that the delivery addresses provided by Chen were actually for third parties.
“She told me she was selling them to friends, but I didn’t know she was actually selling them to other shops.
“Through her Facebook account, I found someone else selling the cookies on a livestreaming platform. When I contacted the platform owner, he told me he had ordered the cookies from Chen and didn’t know the backstory.”
Zheng added she allowed Chen to defer payment on the cookies as she was a regular customer and had previously made payments on time.
“On Dec 29, 2023, she ordered S$1,107.80 (about RM3,715) worth of cookies via WhatsApp and requested it to be delivered to Clementi. At that time, I asked her to pay in full and she did so via bank transfer.
“On Jan 5, 2024, she ordered cookies worth S$2,516.40 (about RM8,440) to be delivered to an industrial area in Depot Lane, Redhill, which she also paid in full.
“As for an order made on Dec 5, 2024, it was worth S$236 (about RM791) and she paid the full amount and collected it in person,” explained Zheng.
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