In yet another case of customers complaining or expressing frustration over being overcharged for their food, this time it involved a student accusing an economy rice stall of profiteering.
However, the stall has since replied to the accusation, claiming the price was justified based on the portion taken by the student.
M’sian student cries foul over RM18 economy rice
In an interview with China Press, the student surnamed Hu, who studies at Sultan Idris Education University (UPSI), said he had visited the economy rice stall located at Tanjung Malim several times in the past.
While he admitted that prices were generally on the higher end, he still found them to be within the reasonable range, adding he assumed that by adjusting his choice of dishes, the price would go down.
“During my first visit, I took one meat and one vegetable and was charged RM8. The second time, I chose three vegetables and was charged RM11.
On the third visit, which was on Friday (May 30), I picked one meat and two vegetables and was shocked to be charged RM18 for it,” he recounted.
Hu said he chose to speak to the media regarding the incident in order to raise awareness among the public and to send a message to vendors.
“There should be fair and transparent pricing standards clearly displayed at the stall, with details on how each dish or portion is priced so customers know what they’re paying for.
“My friend was also charged RM18 for his meal and he has since lodged a complaint to the Ministry of Domestic Trade and Consumer Affairs (KPDN),” he said, adding he plans to do the same too.
Stall owner defends pricing
When contacted by China Press, a representative from the stall rebutted Hu’s claims and presented their side of the story.
“The customer (Hu) never asked about the price and simply proceeded to checkout. We also don’t force our prices on customers. If they believe it’s unreasonable, they’re free to choose other food items or opt out entirely.
“Furthermore, the customer took a portion that’s almost enough for two people along with pork belly, which costs nearly RM40 per kilogram.
“We are a small town, and prices here are based on portion size. No one has complained about our prices before. If customers feel it’s not reasonable, they’re always welcome to dine elsewhere,” said the representative.
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