When the SARA system went down at a 99 Speedmart, it left many elderly Malaysians stranded at the cashier, unable to pay for their daily essentials.
One shopper shared how the uncle in front of him quietly turned around and began returning all his items — rice, soy sauce, and salt — when the system failed.
I imagined if it were my own parents. So I told the cashier to put his groceries on my tab,” she wrote.
The post quickly struck a chord with Malaysians online, many pointing out how the system glitch revealed just how much people rely on the RM100 monthly aid.
“Some of us can still pay cash first, but many genuinely can’t,” one netizen commented.
Another added, “Wish there’s a way to ease this financial crisis we’re in.”
Some even suggested donating their SARA aid to others in greater need.
Is there a way to donate the RM100 to those in need, rather than using it for myself?” asked one commenter.
The story, while heartwarming, also highlights the reality that many Malaysians depend entirely on the aid for their survival and how fragile things become when the system crashes.
