For the OKU (persons with disabilities) community, getting around is a difficult task in itself due to their lack of mobility. Sadly, not everyone’s sympathetic to their predicament or worse still, make a mockery of their disabilities.
A disabled man was left fuming after a rider not only refused to delivery an item to his doorstep as requested, but also made a snarky remark about his physical condition.
M’sian rider mocks OKU man, says ‘God made you disabled’
In a lengthy Facebook post shared by the man named Syahrul Hj Mohd Said on Jan 24, he wrote that he had ordered an item from a hypermarket in Johor Bahru and requested for door-to-door service as he was wheelchair-bound.
To his dismay, the rider did none of that and instead left his order on top of the mailbox before texting Syahrul to come downstairs and leaving the scene.
Frustrated by the rider’s laziness, Syahrul texted the rider to send the item to his doorstep as he had called for door-to-door service but didn’t receive a reply.
Simmering with rage, Syahrul sent the rider a heated text, calling him “lazy” and “stupid”, adding that he would get divine retribution for making life difficult for disabled individuals like him.
However, this didn’t seem to bother the rider at all, who shot back with an extremely rude reply: “Good that God made you disabled.”
For the next few minutes, Syahrul and the rider exchanged barbed texts with each other, with Syahrul calling the rider out for this uncouthness and the rider casting doubt on Syahrul’s disability and telling him not to make an order next time.
Reached out to delivery platform
Not willing to let the issue slide so easily, Syahrul contacted the delivery platform’s customer service and lodged a complaint about the rider’s rude behaviour towards him and called for the latter to be banned from the platform altogether.
Thankfully, the staff apologised for the unpleasant encounter and replied by assuring him that a full refund would be made as well as a report regarding the rider’s unprofessionalism.
Syahrul later shared an image of an email he received from the platform, where it informed him of the refund and future action which would be taken against the rider.
Have you experienced something similar before? Share with us in the comments!
Read more stories of OKU people being unfairly treated here:
