What was supposed to be a routine clinic visit for a bleeding finger turned into a bizarre experience for a 64-year-old man, who claims the clinic staff not only gave him the wrong medicine but also demanded payment before even treating him.
Went in bleeding, got asked for money first
KK, a frame maker, told WeirdKaya that he accidentally cut his finger with a blade while cutting materials at work. With blood gushing and a deep cut on his hand, he rushed to a clinic in KL’s Dang Wangi area.
But instead of rushing him to treatment, the clinic allegedly asked for RM100 upfront.
I was in pain and bleeding badly. They told me I had to pay first before they could even look at me,” KK said.
He paid the amount without thinking much, but later felt it was highly unprofessional for a clinic to demand money before providing emergency care.
Multiple mistakes and anaesthetic that didn’t work
KK claimed the whole process felt chaotic. He recalled the nurse repeatedly taking the wrong tools and getting scolded by the doctor, creating an atmosphere of panic.
To make matters worse, KK said he was given two anaesthetic injections before the stitching began, but still felt the pain.
I can feel the pain and the needle and thread passing through my skin during the stitching.”
When he told the doctor, who claimed to have 30 years of experience, the doctor simply remarked that sometimes anaesthetic doesn’t work well on certain people, leaving KK frustrated and confused.
The wrong medicine… and it was used?!
The final straw came when KK returned home with his medications. Among them was an antibiotic eye cream, already opened and partly used.
When he went for dressing at another clinic, KK asked a different doctor about the cream. The doctor explained that the antibiotic eye ointment was indeed suitable for use on wounds.
However, KK argued that the nurse should have informed him of this upfront and that the “eye ointment” label was confusing, especially since it appeared unrelated to his injury.
I paid over RM400 in total for stitches, injections, and meds… and they gave me a used eye cream for my wound without any explanation,” he said.
KK added that he’s sharing his experience so others will be more cautious when visiting clinics, especially in emergencies.
**Special thanks to KK for sharing his story.
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