No one likes having to wait a long time for their food to be made, and some would do whatever it takes to shorten the wait time by hook or by crook.
A hawker recently took to social media to share how he chose to stick to his principles by refusing to give in to a customer who placed a large order but insisted of being served ahead of the rest.
Ordered 12 packets of fried noodles
In a Facebook post, the hawker said the customer patronised the stall on a Sunday and the stall was extremely busy as it was peak hours.
After the customer had finished their meal, they immediately placed a takeaway order for 12 packets of fried noodles.
Though the hawker was acutely aware that the customer assumed their order would be prioritised for the sake of profit, he instead decided to follow the order sequence and didn’t let the customer jump the line.
Order cancelled
After waiting for awhile, the customer asked the hawker if their order was ready and was told that it would take a bit longer.
In response, the customer said: “If you can’t make my order now, I’m cancelling it.”
Left with no choice, the hawker cancelled the order and saw the profit he could’ve made from the order slip through his fingers.
However, he expressed little regret for his decision, saying that he needed to be fair to other customers who had been waiting for a long time.
The hawker also took the opportunity to list down several “unwritten rules” when ordering food:
- Indicate that you’re short on time from the start, especially on weekends. If you’re in a rush, place your takeaway order together with your dine-in order.
- Worry less about food getting cold. It’s better than adding a last-minute order during peak hours and having to wait for over 30 mins.
- Bring a thermal container or ask the hawker what dish is currently being prepared as stir-frying in the same large wok is usually the fastest way to keep the food hot.
What do you think of this incident? Share with us in the comments!
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