Ordering a customised birthday cake usually comes with a little excitement, especially when you have a specific design in mind.
For one Malaysian woman, however, a RM400 lorry cake left her questioning whether the result was worth what she had paid.
Taking to Threads, the woman, @anisszizie.__ shared photos of the cake alongside screenshots of her conversation with the baker, sparking plenty of reactions online.
Ordered a lorry cake for her boss
According to her replies, the woman ordered a seven-inch cake and provided a reference photo of a blue lorry, along with instructions for several changes.
She requested a yellow cargo section, a white cab, and the wording “KFE LOG & WAREHOUSING” in blue. She also wanted a birthday greeting for her boss on the cake board.
She said she placed the order on a Friday for delivery on Tuesday morning, after checking whether the baker could accept it.
According to her, the baker agreed and asked her to make payment quickly, explaining that the fondant needed a day to dry.
This was her first time ordering from the seller, whose previous posts had looked fine to her.
Unhappy with the finishing
However, the cake shown in the photos did not meet her expectations.
It featured a yellow lorry body, a white cab and dark wheels, but she was dissatisfied with the finishing and lettering.
In a WhatsApp exchange she shared, the woman asked why some of the lettering was uneven and told the baker that she expected better given the price.
The baker responded that this was already their best work and claimed other bakers would charge more than RM600.
The woman later clarified in the comments that paying RM400 was not the issue. Her concern was the quality of the result.
If the result was good for RM400, I would have been okay with it. But I found it very unsatisfactory.”
She added that she had told the seller she appreciated the effort involved.
‘If you want to make it viral, go ahead’
In another screenshot shared by the woman, the baker appeared to stand by the cake and told her she could publicise the matter.
“I’ve done my best. If you want to make it viral, go ahead.”
The baker also claimed previous customers had been happy with their work and suggested that she was the only customer who had an issue.
When a commenter asked whether the baker had apologised, the woman said no, adding that she had instead been told she was the first person to complain.
RM100 refund and a request to remove the post
In a subsequent update, the woman shared a screenshot showing a RM100 transfer from the baker, followed by a request to take down her post.
She said she had not intended to bring down anyone’s business, but pointed out that the baker had initially told her she could make the issue public.
They were the one who told me to make it viral. Once it went viral, they asked me to take the post down.”
Netizens weigh in on the price and workmanship
The cake quickly became a talking point, with several commenters questioning whether its finishing justified the RM400 price.
One commenter, who shared photos of cakes they said they made for RM200, felt the decorations were minimal and the workmanship could have been neater.
Others responded with lorry jokes.
“Why does the truck look like it just got hit? Does the RM400 include insurance?”
Another joked that the lorry would fail a Puspakom inspection because of the position of its tyres.
However, one commenter urged others to consider the baker’s spending on ingredients, as well as the time and effort involved, suggesting a further partial refund as a possible resolution.
The woman maintained that she understood the effort involved, but had expected a better result for the price she paid.
