In the world of online shopping, asking for a deposit before saying yes to a big order is like a secret handshake—it means you’re serious.
This lesson was vividly underscored in a recent incident involving a Malaysian dessert vendor from Muar, Johor, who goes by the name D Kaseh Kaseh.
The seller from Muar, Johor, shared a story that’s all too familiar for many.
A customer wanted 4,500 frozen crombolonis (yes, that’s a lot!) and said they’d pick them up themselves.

Left seller with blue tick
But when it was time to pay a 50% deposit, the customer disappeared.
Kaseh knew the drill: no deposit, no deal.
She needed that deposit to make sure the customer was serious.
After sending the invoice and getting no reply, she got the message—this sale wasn’t happening.
People online totally got where Kaseh was coming from.
“No deposit is equivalent to letting your neck be slaughtered.”

“If there is no deposit, always assume the customer is not interested.”

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