A Singapore Airlines passenger has gone viral after he shared his disappointment about missing out on his preferred meal during a long-haul flight from London to Singapore.
The passenger, who was seated near the back of the aircraft, said he checked the menu before boarding and was hoping for the Braised Chicken in Shiitake Mushroom Sauce but by the time the trolley reached his row, it was already unavailable.
‘Everybody got to choose but not us’
In a series of TikTok video, he posted photos of the in-flight menu and his eventual meal, a fish fillet with horseradish sauce and said passengers in the front rows were offered choices while those at the back received whatever was left.
Everybody got the food first and able to choose while we are the last to be served yet given no meal choice.”
The OP added that the fish meal gave him an upset stomach, and he had to rely on biscuits and snacks throughout the 13-hour journey.
Despite complaints about the food, he clarified that he had no issue with the cabin crew but only with the meal allocation.
“This is my personal experience. I know I was served a meal, but it was neither my choice nor something I had an appetite for. As one of the passengers seated at the last rows, I am disappointed that we are at a disadvantage.”
He also expressed confusion as to why the airline could not prepare enough of each option:
They already knew how many passengers were onboard. I’m just frustrated that the meals still ran out.”
Netizens say it’s a common experience
The post triggered a wave of comments from flight attendants, frequent flyers and regular travellers who said running out of meal choices wasn’t unusual, especially for passengers seated near the back.
Some of the comments included:
“You can pre-order a special meal if you are very particular with food. Or pay to sit in the front rows. It is a plane, not a restaurant.”
“All airlines face this problem. Pre-ordering online helps a lot. Sincerely, flight attendant.”
A few users did sympathise, sharing that other airlines sometimes offer alternative upgrades when meals run out.
