When news of a student being physically hurt by a teacher goes viral, it often brings up the same question: What can parents actually do if it happens to their child?
It’s a tough situation. Emotions run high, and many feel powerless against the system. But one Malaysian father’s real-life experience shows that there are steps you can take to protect your child while still staying calm and in control.
Here’s a breakdown of what you can do if your child ever ends up in a similar situation.
1. Prioritise your child’s health and get medical attention as soon as possible
Even if the injury doesn’t look serious on the outside, it’s important to get your child checked.
In this father’s case, his Form 5 son was suddenly slapped by a teacher on both ears while answering an exam, with no warning or provocation.
He immediately brought his son to a clinic, then to an ENT specialist. It was confirmed that the eardrum had ruptured. Internal injuries like this are often not visible but can cause lasting damage, so don’t delay.
Pro tip: Get a medical report. It will become a key piece of evidence later if you file a report or complaint.
2. Stay calm and gather documentation before approaching the school
Once you’ve handled the medical part, the next step is to address it with the school. As hard as it may be, try to avoid reacting out of anger.
The dad requested a meeting with the school’s senior assistant, head of student affairs, and school counsellor.
He didn’t bring his son along, which helped keep the focus on the issue. He calmly presented the ENT report and informed them that he intended to file a police report, contact the education department, and consult legal advice.
Why this works: It shows you’re serious and informed, not just emotional, and that often leads to faster, more respectful responses.
3. If the school delays action, skip the District Office and go straight to JPN
Sometimes schools try to smooth things over or delay real action. If that happens, you can go directly to the State Education Department (Jabatan Pendidikan Negeri), also known as JPN.
That’s exactly what this dad did, and it worked.
He met a complaints officer at JPN and explained that his son would not return to school unless the teacher was transferred. He also mentioned possible legal action against both the teacher and the school.
As a result, the teacher was moved to another school within 24 hours.
Takeaway: You are allowed to speak directly to those who have the authority to act. Don’t be afraid to go higher if needed.
4. Let the school handle communication so you don’t have to face the teacher directly
In cases like this, it’s perfectly reasonable to avoid direct contact with the teacher involved.
The father chose to communicate only through the student affairs teacher, who acted as a middle person.
Eventually, the school gave him three options to resolve the situation, and the matter was settled professionally within a few weeks.
Tip: Keeping things formal avoids unnecessary stress and ensures that everything stays on record.
5. Keep your cool so you don’t jeopardise your case
It’s natural to feel angry when your child is hurt. But acting out, whether by shouting or threatening someone, can backfire. It could even weaken your chances of taking official action.
This dad remained calm and firm throughout. His approach allowed him to keep full control of the situation, and it paid off.
Remember: The more composed and well-documented your approach is, the more power you hold.
6. Let your child decide how they want to move forward
Even if the teacher apologises, remember that forgiveness isn’t yours to give. It belongs to your child.
The dad made it a point to involve his son in every step. He asked what his son wanted and let him decide whether to forgive or take further action.
If this ever happens to you, talk to your child. Involve them in the process. Let them feel heard and supported.
In summary:
- Seek medical help first
- Collect proof, especially a medical report
- Report to the school calmly
- Go straight to JPN if needed
- Avoid direct conflict with the teacher
- Stay composed to protect your case
- Let your child guide the emotional outcome
While no parent wants to go through this, it’s reassuring to know that you can take proper steps to protect your child. And sometimes, calm action gets results faster than any loud reaction ever could.
