Philanthropist Kuan Chee Heng, also known as Uncle Kentang, has blasted condominium managements for not adequately preparing security guards in dealing with medical emergencies.
This comes after a 50-year-old woman died from a suspected cardiac arrest as emergency services didn’t reach her in time.
Security guards refused entry
In a Facebook post, Kuan said said his business partner responded to a medical emergency at a condominium but was denied entry to the woman’s home by security guards.

After an agonising 45-minute wait, Kuan’s business partner was finally able to enter the unit after the guards obtained clearance from their bosses.
But it proved to be a little too late as the woman, in Kuan’s words, had “long gone to heaven”, adding that she was believed to have suffered a cardiac arrest at the time.
Despite his frustration with the guard, Kuan commended him for helping to carry her body to the police truck for post-mortem to be done at the hospital.

Issued strong message to JMBs
Kuan also had stern words for Joint Management Body (JMB) managements, whom he claimed “act like tai kors but never use their brains to sit together to handle medical, fire or hostile emergencies.”
He also lamented the lack of Automated External Defibrillators (AEDs) at most residential units, which exacerbates the issue further.
“I hope the government can impose rules that require every condo or apartment must have at least 2 units of AED and all guards to be well trained to respond to medical, fire, or hostile emergencies.

Most JMBs are good at denying entry if you are late in paying JMB or maintenance fees. This cannot be tolerated.
“It can cost lives, and even the JMB members can suffer cardiac arrests, too. Do not be careless and stupid. One day, your family members might suffer the same conditions, and the guards will tell you to wait for instructions,” he wrote.
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