As customers, the one thing that would definitely get on our nerves would be when our calls or emails go unanswered by staff. Recently, a disgruntled customer complained about how inefficient Air Kelantan staff were in a Facebook post which has since gone viral and invited an unusual response from the state’s deputy MB. – … Continue reading ‘They Were At The Toilet’ — Deputy MB Defends Air Kelantan Staff Over Viral Post Of Them Being Absent At Counter